Your privacy is important to us. This policy explains how we collect, use, store, and protect your personal data when you use the GM website.

1. Data Controller

The data controller responsible for processing your personal data is:

• Contact: +33 7 45 52 60 15

• SIRET: 9347 120 760 0025

• Email: contact@gmsantephysique.fr

2. Data Collected

We collect only the data strictly necessary to provide our services. This includes:

• Identity & Contact Data: First name, last name, address, phone number, and email address.

• Appointment Information: Desired date and time, type of service requested.

• Sensitive Data: No sensitive personal data (e.g., health information) is collected without your explicit prior consent.

• Payment Data (Digital Booklet Purchase): Processed directly and securely via encrypted transactions by Stripe.

3. Use of Data

Your personal data is used exclusively for the following purposes:

• Appointment Management: Scheduling, confirmation, modification, or cancellation.

• Communication: Responding to inquiries or sending necessary information regarding our services.

• Service Improvement: Analyzing inquiries to better meet your needs.

Your personal data will never be sold, rented, or shared with third parties for commercial or marketing purposes.

4. Legal Basis for Processing

We collect and process your personal data in accordance with the following legal grounds:

• Consent: When you fill out a form on our website.

• Performance of a Contract: To manage your bookings and deliver requested services.

5. Data Retention

Your personal data is retained only for as long as necessary to fulfill the intended purposes:

• Appointment Data: Retained for up to 2 years after the last interaction, unless otherwise required by law.

• Legal Obligation Data: Retained for the statutory period required by law (e.g., accounting and billing records).

Upon expiration of these retention periods, your data will be permanently deleted or anonymized.

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you hold the following rights:

• Right of Access: Request access to the personal data we hold about you.

• Right to Rectification: Request the correction of inaccurate or incomplete information.

• Right to Erasure: Request the deletion of your personal data, subject to statutory retention requirements.

• Right to Object: Object to the processing of your data for specific purposes.

• Right to Data Portability: Receive your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please contact us at contact@gmsantephysique.fr. We undertake to respond within 30 days.

7. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data against unauthorized access, loss, alteration, or disclosure. Data is stored on secure servers accessible only by authorized personnel.

8. Cookies

Our website uses cookies to enhance your browsing experience:

• Functional Cookies: Essential for the proper operation of the website.

• Analytical Cookies: Used to gather anonymized data regarding website usage.

You may manage your cookie preferences at any time through your web browser settings.

9. Data Sharing

Your personal data is shared with third parties only under the following circumstances:

• To comply with a legal or regulatory obligation.

• With trusted technical service providers involved in managing the website or processing appointments, who strictly adhere to data protection requirements.

10. Policy Amendments

We reserve the right to amend this Privacy Policy at any time. Any updates will be posted on this page and notified where appropriate.

11. Digital Booklet Purchase

• Data Collected: Purchasing the digital program requires the mandatory collection of:

  • Full Name (First and Last Name)

  • Email Address (for product delivery and invoicing)

  • Payment Data (encrypted and processed directly by Stripe)

• Purpose of Processing: This data is collected to:

  • Process the order and deliver the "GM Re-adaptation Program" via email.

  • Issue a legal sales invoice.

  • Provide customer support when required.

• Third-Party Payment Processing (Stripe): To process transactions, the website uses Stripe Payments Europe, Ltd. Stripe is a certified third-party provider complying with the highest banking security standards (PCI-DSS). Your payment details are transmitted directly to Stripe without passing through our systems.

• Data Retention Period: Purchase and invoicing data is retained for a legal duration of 10 years to comply with French tax and accounting obligations. Customer contact details are retained for 3 years from the date of the last interaction.

• Exercising Your Rights: In accordance with applicable regulations, you retain the right to access, rectify, port, or request the deletion of your personal data by contacting Guévork Melkonian at contact@gmsantephysique.fr.

12. Contact

For any questions or requests concerning your personal data, you may reach us at:

Email: contact@gmsantephysique.fr